Language & ideas
Equanimity
Steadiness of mind, especially when circumstances are difficult.
The idea
You can feel the sting and still choose a measured reply. Try: “Which part needs to change?”
An example
A client questions your work. A steady response could be: “Tell me which part concerns you so we can look at it together.” This is an example of the word in action, not a guarantee that a conversation will go well.
Try it
Write one sentence that addresses a disagreement without attacking the other person or pretending to agree.
More context
Definition paraphrased. Original example: “She answered the difficult question with equanimity.”
Sources & further reading
the 102 platform